After-Sales Return and Exchange Policy 1. Upon receipt, please inspect the item immediately. In the event of damage, incorrect items, or missing items, please take photos and contact Customer Service; we will arrange for a free replacement. 2. For handmade products, minor variations in stitching, texture, or dial details are considered normal characteristics of the craftsmanship and do not constitute quality defects; therefore, returns or exchanges are not supported for these reasons. 3. Returns and exchanges are supported in cases involving personal preference, style incompatibility, unsuitable sizing, or dissatisfaction with the fit or appearance when worn.